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International Paper Account Manager in INDIANAPOLIS, Indiana

What if you were given the opportunity and responsibility to make a difference? It is time to embrace your Infinite Possibilities. This is your opportunity to be part of International Paper, a Fortune 500 company and global leader in paper and packaging products. IP is known for our commitment to the environment and to cutting-edge technology. We have spent more than 100 years creating new ideas, and we are looking for people who can collaborate to help us build on our history, while creating future success. We are committed to attracting, preparing, promoting and supporting our teams. At International Paper, you control your destiny. We offer benefits, challenges, global opportunities and total rewards. When we say Infinite Possibilities, we mean it.

The Account Manager profitably grows International Paper’s sales of graphics packaging and related turn-key services to include specialty packaging, creative design services, digital as well as traditional printing services, and logistics. This position provides technical and high-level project management in support of a blend of regional and national customers and consumer packaged goods companies to achieve planned sales objectives and satisfy customer needs. Working in cooperation with International Paper’s sales, design, national accounts, customer service, project management, manufacturing, and fulfillment departments, the Account Manager is responsible for maintaining and growing volume that maximizes value for the customer within assigned or existing accounts. Builds and maintains key relationships, effectively communicates, and executes Key Account Plans and IP’s Value Propositions and attends to daily customer demands; maximizes profitability of customer base. This position reports to the Indianapolis Enhanced Graphics Sales Manager and is responsible for both a consultative and a transactional mix of accounts in a fast-paced culture that requires frequent interaction with sales, project management, scheduling, quality, design, marketing, and logistics to resolve customer problems while maintaining account profitability and production efficiency. This is an individual contributor position with a high level of authority to resolve issues within current processes for customer-specific sales opportunities.

  • Minimum five years or equivalent experience managing national, regional, or local users of value-added corrugated packaging and specialty printing/graphics solutions. Must possess a proven track record of successful sales growth (volume and margin) and maintenance of existing business.

  • Extensive work experience in the corrugated specialty packaging industry in project management, customer service, or operations also highly desirable. BS or BA in business, marketing, or related field strongly preferred.

  • Knowledge of graphic packaging trends, consumer trends, off-shelf merchandising, and the corrugated industry, including container designs (characteristics and specifications), enhanced graphics, pricing and costing practices, quality processes, and printing.

  • Professional sales and technical skills to support “value-added” retail packaging products and services. Strong knowledge and application of International Paper’s capabilities and resources.

  • Demonstrated knowledge of general business principles, internal financial management, and industry business practices.

  • Demonstrated ability to work with a variety of functional areas (sales, marketing, design, logistics, etc.) within the customer’s organization, primarily directed at the selling of their products to the specialty graphics marketplace.

  • Must be comfortable working independently on a day-to-day basis, but equally adept at working closely with internal stakeholders to develop customer proposals, direct the customer order process, and ensure successful execution of orders.

  • Exemplary interpersonal skills; operate with a high level of trust and integrity; ability to gain credibility with customers quickly; problem solves and communicates proactively, both internally with the organization and externally to the customer.

  • Action-oriented: deliver solutions on a quick-time basis, provide a “speed to market” advantage relative to our competition; make decisions quickly with superior follow through skills. Provide a high level of customer service to retain and grow successful sales.

  • Remain flexible and adapt to the situation and provide either leadership or follow instructions and work independently.

  • Negotiate with customers and overcome objections; ability to handle pressure, stress, and rejection.

  • Willingness and ability to work overtime or irregular hours; occasional overnight travel required.

  • Ability to handle details accurately and in a timely manner.

  • Excellent time management, organizational, presentation, and communication skills.

International Paper is an Equal Opportunity Employer - Minorities/Females/Individuals with Disabilities/Veterans.

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