International Paper PIM Analyst I - Deliver in MEMPHIS, Tennessee

What if you were given the opportunity and responsibility to make a difference? It is time to embrace your Infinite Possibilities. This is your opportunity to be part of International Paper, a Fortune 500 company and global leader in paper and packaging products. IP is known for our commitment to the environment and to cutting-edge technology. We have spent more than 100 years creating new ideas, and we are looking for people who can collaborate to help us build on our history, while creating future success. We are committed to attracting, preparing, promoting and supporting our teams. At International Paper, you control your destiny. We offer benefits, challenges, global opportunities and total rewards. When we say Infinite Possibilities, we mean it.


The Deliver PIM Analyst I will work with a team to understand and enhance business processes and customer interactions through information technologies. He/she will lead small-to-medium IT-related initiatives to reduce logistic costs, improve people and process efficiency, and provide data and metrics to measure key performance indicators. The position exists to maximize the impact of IT investments for Global Deliver Sector/Facility mill supply chain organizations.


  • Plans and executes enhancements and small-to-medium sized IT / Deliver PIM projects; may serve as a co-project manager on larger initiatives

  • Serves as project manager and/or in other capacities for initiatives requiring IT and business interaction related to business analysis, technical analysis, scheduling, implementation, and ongoing operations

  • Works with members of the Deliver PIM team and/or the Supply Chain COE and the CTE to identify opportunities for continuous improvement for both processes and technology

  • Understand business requirements, create specifications for required changes, and collaborate with the technical team(s) to ensure business requirements are clearly understood

  • Acts as a liaison with partners, ITSS and other IT groups to coordinate the delivery of information technology solutions to the business

  • Understands how to work with ITSS, other IT groups and the Deliver PIM function to accomplish goals

  • Translates partner requirements into functional specifications for the IT organization

  • Understands and works within the framework of the Project Delivery Process (PDP) and the IT Operating Model

  • Provide functional area support as required

  • Conducts training for information technology solutions to business users as required

  • Interacts with internal partners to better understand capabilities and to exchange valued information

  • Responsible for status reporting and other project administration. Includes informing and reviewing project and evaluation status/results with the Deliver PIM Sr. Manager and other team members as appropriate

  • Additional duties as assigned


The internal and external environment, including technology, competition, markets:

  • Ability to translate continuous improvement theory gathered from the external marketplace into practical application as it relates to logistics functions

  • Ability to develop and maintain external organizations/affiliations to share and discuss best practice initiatives in assigned functional process area of responsibility

The internal environment, including interaction with others, (both inside and outside the company) policies/practices:

  • Requires the ability to influence the business and corporate IT and balance any conflicts between the two

  • Ability to deliver projects and solutions through cross-functional project teams including Global Deliver, Global Supply Chain COE and ITSS and outsourced service providers. The environment in which Global Deliver systems operate requires integration and has enterprise wide implications.

The work itself, e.g., problems, opportunities, change:

  • Ability to balance the needs of businesses against the needs of the enterprise and achieve resolution acceptable to all parties

  • Ability to sustain working processes designed to maintain governance and standard functional processes


Technology supporting end-to-end functional process area as a part of IP’s North American Supply Chain as well as Global Supply Chain Operating Model implementations.

Contributes to identifying, developing and implementing process and technology improvements, resulting in incremental savings.

The applications delivered and supported by the Deliver PIM organization are directly responsible for the successful execution of critical Global Deliver processes such as Transportation Planning (est $700MM yearly spend) and Warehouse Management (est $1.5B in finished good inventory).


  • Four to six years of IT relevant work experience desired but not required (may include internship)

  • Experience in working with the PDP, whether working on an end to end project or working supporting specific PDP phases of work

  • Demonstrated success at delivering IT enabled solutions whether internally developed or purchased

  • Project Management or other leadership experience a plus

  • Experience with process development/sustain

  • Familiarity with multiple IP businesses or staff groups a plus

  • Experience in effectively communicating with BIM/PIM, IT teams and/or with business partners

  • Education: Bachelors’ degree or equivalent work experience required.


  • Customer Focus

  • Business Acumen

  • Dealing with Ambiguity

  • Decision Quality

  • Driving for Results

  • Functional/Technical Competencies

  • Interpersonal Savvy

  • Managing and Measuring Work

  • Managerial Courage

  • Negotiating/Facilitating

  • Organizing and Planning

  • Perspective

  • Priority Setting

  • Project and Process Management

  • Technical Learning

  • Verbal/Written Communications

  • Conflict Management

International Paper is an Equal Opportunity Employer - Minorities/Females/Individuals with Disabilities/Veterans.

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